Men’s Oklahoma Sooner #20 Clayton Smith Football Jersey

We offer a flat standard shipping rate of $6.99 for all domestic and international orders.

Delivery Timeline

Order Cutoff Time

Our order cutoff time is 2:00 PM (GMT-05:00) Eastern Standard Time.

Production and Shipping Phases

• Production Time: 5 – 7 business days*.
• USA Standard Shipping: 10 – 15 business days*.
• International Shipping: 15 – 21 business days*, depending on the destination country.

Please note, any delays caused by the postal service, including industrial actions or severe weather conditions, fall outside our responsibility. We strive to inform our customers of potential delays as soon as we become aware of them.

Shipping to Multiple Addresses

We do not accommodate shipping to multiple addresses within a single order. To ship items to more than one address, separate orders must be placed for each destination.

Delivery to PO Boxes and Military APO/FPO Addresses

We are able to ship to PO Boxes and Military APO/FPO addresses. Orders to APO addresses are handled by local carriers and then transferred to USPS for final delivery through the military mail system. Delivery to APOs can take up to 21 business days after the production phase. Once a package is within the military mail system, we are unable to provide tracking updates due to military security practices.

30-Day Return Policy

If you’re not entirely satisfied with your purchase from our online store, you are welcome to return it for a refund within 30 days of your purchase date.

Before You Return

Before initiating a return, it is mandatory to contact us to ensure your return is eligible.

Return Conditions

Your return must meet the following criteria:

• Contact us before returning the product.
• The item must not be damaged or defective due to misuse.
• The return request is made within 30 days of purchase.
• Products must be in new and resalable condition.
• You must have a valid reason for the return.

Required Information for Returns

When reaching out for a return, please include:

• Order number
• Proof of purchase
• Brief description of the return reason

Our return department will review the provided details thoroughly. Ensure all information is accurate, truthful, and valid.

Refund Process

• Refunds are issued to the original payment method.
• If you prefer a refund to a different payment method, please inform us. Note that we won’t cover any additional fees for alternate payment methods, which will be deducted from the refund.
• Allow up to 5 business days for the refund process post-receipt of the returned product.
• Refund timing may vary based on your bank.

Exchange Policy

• We offer exchanges subject to stock availability. If the desired exchange item is out of stock, you may have to wait or opt for a refund instead.

Reporting Damaged or Defective Items

• Despite our careful inspection, damages or defects may occur during shipping. If you receive a damaged or defective item, please try to reject the shipment or contact us within 5 days to address the issue promptly.

Guest Purchases

• Our return and refund policy also applies to purchases made without registration on our website.

Cancellations

• For cancellations, please contact us within 6 hours of your purchase to facilitate immediate action.